FAQ

¿How do I place an order at Anuskas.com?

You can use any credit card on our payment gateway.

How long will take for the order to be delivered?

Consignments are sent via a courier company, and the approximate lead time is from 3 to 7 working days, depending on the destination country and the method of dispatch. You can be sure that the time it takes to deliver the jewel is fully dedicated to receiving a unique and special product.

How can I contact Anuskas.com?

You can contact us by email or contact form. Use the channel that is most comfortable for you and we adapt to you. email–> [email protected]

What guarantee do I have of my purchase?

In Anuskas we manufacture all the pieces by hand and check them one by one when we prepare them for shipping. We ensure that anomalies will be an exception.
Despite this, you have 15 days to notify us of any manufacturing defect, and the return due to manufacturing defects will be our responsibility .

Handmade manufacturing?

In Anuskas we manufacture all the pieces by hand. This includes: cutting of fabrics, sewing, preparation of molds for foundry, refinement of the pieces, filing, final finishes and a long etcetera. When you buy in Anuskas we guarantee two things about the piece and its authenticity:
1) You are buying crafts . We make all the pieces with our own hands. One by one.
2) You are buying a unique piece . The traditional way of manufacturing guarantees that there are no two exact pieces. Manual processes guarantee certain unique differences between the parts we manufacture.